Guest information

Booking and cancellation policy

Clear rules before you pay, so a stay at Jimec has no surprises.

Website requests

A request submitted on this website is not a confirmed booking and does not hold a room. A hotel representative will call to validate the guest details and confirm that the selected room remains available.

Payment

Jimec Hotels & Suites requires 100% payment for a confirmed reservation. Do not transfer money until a hotel representative has called and provided verified payment instructions.

Free cancellation

A confirmed reservation can be cancelled without forfeiture no later than the calendar day before the scheduled check-in date.

Arrival-day cancellation and no-show

If a guest cancels on the scheduled check-in date, 100% of the confirmed payment is forfeited. The same 100% forfeiture applies when a guest does not arrive and does not cancel before the check-in date.